Apple has acknowledged an internal screen defect on the iPhone Duo, an issue nicknamed "Crackgate" by users and experts. According to the company, the situation affects a limited number of units, although exact numerical data or the official technical cause for the defect have not been disclosed.
Reports regarding the failure began to emerge following the device's public release on October 23, 2026. Initially identified on public display units, the complaints soon included devices purchased by regular consumers. The manufacturer's statement followed an accumulation of complaints describing white pixel lines appearing in the lower right corner of the internal screen, in some cases accompanied by a popping sound when opening the device.
For consumers experiencing the defect, the official guidance is to contact AppleCare to request a device replacement. This recommendation also applies to units purchased directly through mobile carriers.